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How We Protect Your Account and Information

When you open an account with kawan777 slot, we collect only what we need to verify your identity, process your deposits through DANA, OVO, GoPay and QRIS, and…

Account verification onlyDANA, OVO, GoPay and QRIS payment dataYour withdrawal and deposit history
Explore the Lobby Read FAQ
kawan777 slot How We Protect Your Account and Information
REACH OUT ANYTIME

Contact Us About Your Privacy

Team online

Live Chat

Open your account and head to the help icon in the bottom right. Our team responds during Indonesia business hours, Monday to Friday, 09:00–18:00 WIB.

Email Support

Write to our privacy team with your request—data access, deletion or correction. We aim to reply within three business days with full details.

Account Settings

Log in, tap Settings, then Privacy & Data. You can download your account record or request permanent deletion of your profile from here.

SECURITY & RETENTION

How We Keep Your Data Safe

Encrypted Storage

All personal data—including your DANA, OVO, GoPay and QRIS payment links—is encrypted at rest using industry-standard algorithms. Only authorised staff access live payment records.

Cookies and Tracking

We use session cookies to keep you logged in and functional cookies to remember your deposit method. Analytics cookies help us see which games players in Medan and Bandung access most, so we can improve the lobby.

Data Retention

Account and transaction data is held for seven years to comply with financial record-keeping law. After you request deletion, we erase personal identifiers within 30 days; transaction logs stay longer where required by law.

Account Security

Your password is hashed, never stored in plain text. We monitor for unusual login locations and send you an alert if we detect a login from a new device or region.

Third-Party Processors

Payment processors and verification partners see only the minimum data needed—your name, phone and the transaction amount. They sign data-protection agreements and cannot use your data for marketing.

Your Rights

You can ask us to see, correct or delete your data, or to download a copy in a portable format. Request these actions in Account Settings under Privacy & Data, or email our support team.

Privacy Questions Answered

Your payment account numbers are deleted from our live system once the transaction settles. We retain a hash of the transaction for fraud prevention and compliance—you cannot identify the original account from this hash. Historical logs stay for seven years where local law requires.

Yes. Log into your account, go to Settings > Privacy & Data, and select 'Request Account Deletion'. We remove personal identifiers within 30 days. Transaction records needed for tax or regulatory purposes are kept in anonymised form for seven years.

No. Your game activity, betting history and account balance are private to kawan777 slot. We do not sell or share this data with advertisers, affiliates or third-party marketers. We share only the minimum payment data with our processor to complete your DANA, OVO, GoPay or QRIS transaction.

Functional cookies remember your login and preferred payment method so you don't re-enter them. Analytics cookies show us which games and tables get the most play so we can improve performance. You can turn off analytics cookies in your browser settings without losing access to the lobby.

We alert you immediately if we detect a login from a new device or region. Change your password right away from Account Settings > Security. Contact our support team via live chat or email if you believe someone else accessed your account without permission.

We hold full transaction records for seven years to comply with financial regulations. You can download your transaction history anytime from Account Settings > Transaction History. Older records are archived but can be retrieved if you request them for dispute resolution.

This policy applies where local law permits. Players in some regions may have additional rights under data-protection law—such as the right to correct data or to opt out of marketing. For region-specific questions, contact our support team and let us know your location so we can explain your rights.

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